Last update: November 19th 2021
Niteo ("us", "we", or "our") operates the websites (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Service - Service is the website operated by Niteo.
Personal Data - Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data - Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies - Cookies are small pieces of data stored on your device (computer or mobile device).
Data Processors (or Service Providers) - Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User) - Data Subject is any living individual who is using our Service and is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
Customers: for login purposes, for sending required system emails (reset password, issues with an account), for news and special promotions purposes, and for communication with support (for resolving any issues encountered). Collected and processed on the basis of performance of contract and legitimate interest.
Visitors (optional): if you so choose, for sending newsletters about company news and special promotions. Collected and processed on the basis of consent.
Customers: for login and security purposes. Collected and processed on the basis of legitimate interest.
Visitors: for logging visits to our website and personalizing content based on the country of the IP. Collected and processed on the basis of legitimate interest.
Customers: for email and other communication for performance of services. Collected and processed on the basis of performance of contract.
Visitors (optional): if you contact us, for communication. Collected and processed on the basis of consent.
We keep personal identifiable data for anti-fraud reasons for up to one year.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Niteo uses the collected data for various purposes:
Niteo may process your Personal Data because:
Niteo will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Germany and choose to provide information to us, please note that we transfer the data, including Personal Data, to Germany and process it there.
Under certain circumstances, Niteo may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Niteo may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Niteo aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use AWS Redshift for storing personal identifiable data. SCC included in the AWS Data Processing Addendum (DPA) as part of Service Terms.
Network firewall provider and edge caching. We use it to protect our services against DDoS and other malicious activities. For details, refer to the Data Processing Addendum.
Analytics for tracking visitors. Helps us understand where visitors are coming and what they're visiting. Based on that we can then improve our content and personalize the experience. Google's policies.
Support help desk for managing email correspondence and live chat
for live website communication.
Heroku is a hosting platform for our apps. Binding corporate rules.
Used to process some personal identifiable data and anonymize its results. SCC incorporated into Talend Data Processing Addendum.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
If you have any questions or need further information, please feel free to contact us at info at niteo.co or using the contact form.